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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Toll Collect direct debit

Direct debit service is a particularly simple and uncomplicated payment method. Toll Collect debits due amounts from your bank account via SEPA core direct debit.

Here's how it works

You enter your bank details in the Toll Collect customer portal. Toll Collect will then, in future, collect all amounts due from your bank account. Before each withdrawal, you will receive a notification of the debit amount by e-mail.

The advantages to you are obvious:

  • You receive a payment term of up to 30 days
  • Transparent accounting: Your toll statement and the debited amount match
  • The direct debit service is free of charge for you - Toll Collect charges no further fees
  • Toll Collect guarantees an unlimited driving limit for trouble-free payments

Select this payment method

For registered customers

Simply select the payment method in the customer portal. If you do not have access to the customer portal, then please contact our customer service department.

Information on the customer portal

For non-registered customers

The settlement by credit account payment method is automatically set up upon registration. You can change the payment method later in the customer portal.

Register online

Payment methods

To overview

Service Hotline

  • Calls from within Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *
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