Manual log-on at a toll terminal

Use the manual log-on via terminal to purchase a ticket for the toll route.

Who can use it?

Logging on at a toll terminal is ideal for truck drivers and transport companies who seldom use German trunk roads. Anyone can log on at a terminal. There is no requirement to be registered with Toll Collect.

Where?

You can log on at both old and new toll terminals. The units marked "Toll Collect" can be found in Germany and in neighbouring countries close to junctions, at truck stops, service areas and service stations.

Find toll stations online

How?

Logging on at a toll station terminal is similar to buying a train ticket, and can be done in German, English, French and Polish. The process takes only a few minutes.

Old toll terminal

On the old terminals and before starting your journey, enter the truck data, the starting time and your destination. The terminal calculates the shortest route within the toll road network. You can confirm this route or change it by entering up to four via points.

Then pay with cash, fuel card or credit card. You will receive a log-on receipt that you need to keep with you during the journey.

Log-ons are possible up to three days in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.

The old toll terminals will be removed by mid-2018. You need to be aware that, before that date, log-ons made for routes on old terminals can only be cancelled via the old terminals.

New toll terminal

The process of setting up modern toll terminals started in December 2017 and they will be rolled out gradually. Approximately 1,100 new toll terminals will be set up by mid-2018. Log-ons can already be made at the new indoor and outdoor terminals that have been installed so far.

On the new terminals and before starting your journey, you also enter the truck data, the starting time and your destination. What is new is that the route planning now also includes routes not subject to toll. In addition, closures and traffic restrictions are also taken into account.

Then pay for your log-on with cash, paysafecard, fuel card or credit card. In addition to the log-on receipt, you can also receive your navigation instructions on request. Both documents can be printed, downloaded or sent by e-mail. It is also possible to send the log-on number to a mobile device via SMS.

Log-ons are possible up to 24 hours in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.

Up to mid-2018, log-ons made for routes on new terminals can only be cancelled via the new terminals or online.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628*
  • Calls from outside Germany:
  • 008000 222 2628*
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