Logging on at a toll station terminal is similar to buying a train ticket, and can be done in German, English, French and Polish. The process takes only a few minutes.
Before starting your journey, enter the truck data, the starting time and your destination on the terminal. The route planning also includes routes not subject to toll. In addition, closures and traffic restrictions are also taken into account.
Then pay for your log-on with cash, paysafecard, fuel card or credit card. In addition to the log-on receipt, you can also receive your navigation instructions on request. Both documents can be printed, downloaded or sent by e-mail. It is also possible to send the log-on number to a mobile device via SMS.
Log-ons are possible up to 24 hours in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.
To simplify the log-on process, registered customers can log on with their access data from the customer portal. This gives them access to their payment method and saved vehicles. Non-registered customers can use their log-on account and access the routes, vehicles and payment methods saved in this account. The log-on account can only be created in the app and in the online log-on.
Routes booked on the terminal can be cancelled at toll terminals, online or using the app.