Manual log-on at a toll terminal

Use the manual log-on via terminal to purchase a ticket for the toll route.

Who can use it?

Logging on at a toll terminal is ideal for truck drivers and transport companies who seldom use German trunk roads. Anyone can log on at a terminal. There is no requirement to be registered with Toll Collect.

Where?

The terminals marked "Toll Collect" can be found in Germany and in neighbouring countries close to junctions, at truck stops, service areas and service stations.

Find toll stations online

How?

Logging on at a toll station terminal is similar to buying a train ticket, and can be done in German, English, French and Polish. The process takes only a few minutes.

Old toll terminal

From 28 May 2018, it is no longer possible to log on via the old toll terminals of the first generation. The terminals will be taken out of service.

New toll terminal

On the new terminals and before starting your journey, you also enter the truck data, the starting time and your destination. What is new is that the route planning now also includes routes not subject to toll. In addition, closures and traffic restrictions are also taken into account.

Then pay for your log-on with cash, paysafecard, fuel card or credit card. In addition to the log-on receipt, you can also receive your navigation instructions on request. Both documents can be printed, downloaded or sent by e-mail. It is also possible to send the log-on number to a mobile device via SMS.

Log-ons are possible up to 24 hours in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.

To simplify the log-on process, registered customers can log on with their access data from the customer portal. This gives them access to their payment method and saved vehicles. Non-registered customers can use their log-on account and access the routes, vehicles and payment methods saved in this account. The log-on account can only be created in the app and in the online log-on.

Up to mid-2018, log-ons made for routes on new terminals can only be cancelled via the new terminals or online.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628*
  • Calls from outside Germany:
  • 008000 222 2628*
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