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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Toll Collect reduces toll terminals

A truck driver uses a toll terminal at a petrol station.

Berlin, 01.07.2021

From June to August 2021, Toll Collect is removing around 340 toll terminals. The number of log-ons at toll terminals in recent years has continuously declined. At almost two thirds of toll stations, there was on average less than one log-on per day. Therefore, Toll Collect will be gradually removing the toll terminals from locations where there are very few log-ons. Some locations will have all terminals removed. In a total of 63 locations – predominately seaports and border crossings – there will be 120 terminals still available. Before the devices are removed, Toll Collect will inform its customers: via the petrol station operators where the toll terminals are, and also via the website and social media.

In Germany, the truck toll can be paid using two different methods. Manually using the app, a PC or at a toll terminal. Since 2018, the app has been the main way to carry out manual log-ons. Log-ons are possible via a smartphone or tablet from your parked vehicle anywhere and at any time. The app supports operation in German, English, French and Polish. The Toll Collect app is available free of charge in the respective stores of major operating systems.

However, most customers pay the truck toll using the automatic method. Around 99 per cent of toll proceeds are generated via the On-Board Unit (OBU).

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628 *
  • Calls from outside Germany:
  • 008000 222 2628 *


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