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Toll Collect Toll Collect

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  • Calls from within Germany:
  • 0800 222 26 28 *
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Toll Collect at transport logistic

A truck emblazoned with the sign: Truck toll on all federal trunk roads as of 1 July 2018

Berlin, 5 May 2017

At the transport logistic in Munich, Toll Collect will provide information on the technical upgrade of the truck toll system. There are some new developments for customers with the expansion of the truck toll to all federal trunk roads. Visitors can direct their questions to Toll Collect staff in hall A6, booth 125/226.

The law to expand the truck toll to all federal trunk roads starting 1 July 2018 came into force at the end of March. With the extension, the toll road network will be around two and a half times larger. Currently, a total of 15,000 kilometres of motorway and selected federal trunk roads is subject to charge. The expansion of the toll requirement means that many more companies will be using the toll system.

Toll Collect has been contracted with the technical upgrade of the truck toll system. The goal is to ensure that toll payment functions reliably and simply, as usual, for transport companies and drivers. The processes are being designed so that there are tangible benefits for customers and their operational processes are not negatively affected. The upgrade is a technical challenge, as it will be implemented during ongoing operation. The changes will be introduced in stages. They will involve all of the truck toll system’s parts, from satellite-supported automated toll collection and manual log-on to enforcement.

The automatic log-on with the on-board unit (OBU) will be upgraded as, compared to motorways, federal trunk roads are subject to many changes more often and more quickly – construction, road closures, bans. This means that the data required for toll collection will change more often and at shorter notice than previously. Therefore, in future, the on-board units will only transmit the trip data and the vehicle characteristics relevant for toll collection to the data centre. Only then will the toll be calculated there. Toll amounts are currently calculated in the on-board unit and then sent to the computing centre. The conversion will take place gradually and automatically for all on-board units from the end of 2017. This means that the more than one million on-board units that have already been installed for automatic toll collection can still be used. The drivers and companies do not need to do anything. Garage servicing is not required.

Toll Collect continues to rely on the principle of data avoidance and data economy in order to guarantee the highest level of data protection. Even following the upgrade, under the German Federal Trunk Road Toll Act (BFStrMG), toll data must be processed and used exclusively for the purposes of the BFStrMG, i.e. for toll collection.

Companies that will join the toll system starting in 2018 should decide in advance how they want to pay the toll charges. For companies that frequently use toll roads, it is best to pay tolls using automatic log-on via an OBU.

The manual log-on method will be expanded: From 2018, booking via an app on smartphones or tablets will be possible. The online log-on option will continue to be offered over stationary PCs and tablets. Manual log-on will also be possible at 1,100 toll station terminals, the majority of which will be located at border crossings and important traffic hubs and which will gradually replace the previous 3,600 old terminals.

In the future, enforcement pillars will enforce compliance with the toll requirement – in addition to mobile enforcement – on federal trunk roads. The first of the blue pillars, almost four metres high, have already been constructed. At the Toll Collect booth, visitors can see a life-size enforcement pillar and experience the new log-on options for the manual log-on method and the upgraded automatic log-on method.

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Martin Rickmann
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