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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

From 28 May 2018, no log-on via old toll terminals

A smartphone showing the Toll Collect app on the screen, lying on an atlas

Berlin, 24.05.2018

From 28 May 2018, it is no longer possible to log on via the old toll terminals of the first generation. The terminals will be taken out of service. From this date on, the log-on is possible via the new manual log-on procedure at the new toll terminals, on the Toll Collect website and using a new app. Customers should use the Toll Collect app in particular.

Log on easily and flexibly with the Toll Collect app

The app is available for Android, iOS and Windows Phone operating systems and can be downloaded from their app stores free of charge. The log-on is possible in German, English, French and Polish.

The app gives transport companies and drivers the greatest possible flexibility for manual log-on. Log on directly in a parked vehicle at any time of day or night. Prior registration with Toll Collect is not necessary. Unregistered customers can create a log-on account. This allows them to save vehicles and routes in the app, which are then also available for logging on at terminals and online. Registered Toll Collect customers can also use their customer portal access data for the app. This means that they will also be able to access their vehicle data from the portal when logging on using the app.

To help customers pay easily and simply via smartphone or tablet, Toll Collect has also introduced the paysafecard as a substitute for cash. The paysafecard is available at many kiosks, post offices and online. Of course, customers can also pay the toll with all other recognised or saved payment methods.


Media Relations

Phone: +49 30 74077-2200
Fax: +49 30 74077-2211


Portrait of Martin Rickmann, Head of Communication, Toll Collect GmbH

Martin Rickmann
Tel.: +49 30 74077-2400
Fax: +49 30 74077-2221
E-mail address

Portrait of Claudia Steen, Press Spokesperson, Toll Collect GmbH

Media Relations
Claudia Steen
Tel.: +49 30 74077-2200
Fax: +49 30 74077-2211
E-mail address

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