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Toll Collect Toll Collect

Service Hotline

  • Calls from within Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free call, mobile phone charges may vary

From 28 May 2018, no log-on via old toll terminals

Berlin, 24 May 2018

From 28 May 2018, it is no longer possible to log on via the old toll terminals of the first generation. The terminals will be taken out of service. From this date on, the log-on is possible via the new manual log-on procedure at the new toll terminals, on the Toll Collect website and using a new app. Customers should use the Toll Collect app in particular.

Log on easily and flexibly with the Toll Collect app

The app is available for Android, iOS and Windows Phone operating systems and can be downloaded from their app stores free of charge. The log-on is possible in German, English, French and Polish.

The app gives transport companies and drivers the greatest possible flexibility for manual log-on. Log on directly in a parked vehicle at any time of day or night. Prior registration with Toll Collect is not necessary. Unregistered customers can create a log-on account. This allows them to save vehicles and routes in the app, which are then also available for logging on at terminals and online. Registered Toll Collect customers can also use their customer portal access data for the app. This means that they will also be able to access their vehicle data from the portal when logging on using the app.

To help customers pay easily and simply via smartphone or tablet, Toll Collect has also introduced the paysafecard as a substitute for cash. The paysafecard is available at many kiosks, post offices and online. Of course, customers can also pay the toll with all other recognised or saved payment methods.

Contact

Media Relations

Phone: +49 30 74077-2200
Fax: +49 30 74077-2211
E-mail

Contacts

Communications
Martin Rickmann
Tel.: +49 30 74077-2400
Fax: +49 30 74077-2221
E-mail address

Media Relations
Claudia Steen
Tel.: +49 30 74077-2200
Fax: +49 30 74077-2211
E-mail address

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