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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Automatic log-on with the On-Board Unit

Paying the truck toll is easy! Enter the key information and the On-Board Unit handles everything else automatically.

An On-Board Unit in a truck

A customer visiting a service partner for installation of an OBU

Who is it for?

The automatic log-on using the On-Board Unit (OBU) is an option for those who would like to pay toll with the least possible amount of effort. If the unit is installed in a truck, the driver no longer needs to manually log on at a terminal, by app or via the internet.

In order for you to use the OBU, you must first register your company and vehicles subject to toll with Toll Collect.

Register with Toll Collect


A service partner prepares for an OBU installation

OBU installation

As soon as you have received confirmation of your vehicle registration from us, you can arrange an appointment with an authorised service partner to get an OBU fitted. These workshops have been selected and trained by Toll Collect and can be found throughout Germany and in other European countries.

The unchangeable, specific truck data, e.g. the emission class, is entered into the OBU. The vehicle's official licence plate number and country of registration are saved. This creates a unique assignment of the licence plate number to the unit.

Following installation of the OBU, you will receive a briefing and a user manual from your service partner. In return, you sign the installation certificate for the service partner to acknowledge the handover.

Find a service partner

OBU operation

The OBU pretty much takes care of the log-on procedure for you. You just need to check some information before starting each journey and the OBU automatically does the rest: The units transmit the journey data and the vehicle characteristics required for toll collection to the data centre. Then the toll will be calculated there.

Tips for an interference free journey

User manuals

Start online guide


A service partner advising a truck driver on using an OBU

Costs

The OBU is available free of charge and remains the property of Toll Collect GmbH. Amongst others, you bear the cost of:

  • the installation of the On-Board Unit
  • the deinstallation of the On-Board Unit
  • travel time to and from the service partner as well as downtime due to the above work being carried out.


OBU installation: A service partner installing the device

OBU deinstallation

The OBU remains property of Toll Collect. The device must therefore be removed and returned to Toll Collect if

  • the vehicle is sold or decommissioned,
  • the business relationship with Toll Collect is terminated.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628 *
  • Calls from outside Germany:
  • 008000 222 2628 *

Toll Service Austria


Toll Service Austria. TOLL2GO: Two countries, one On-Board Unit - toll collection in Germany and Austria

The truck toll can also be paid via the Toll Collect OBU in Austria.

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