Toll enforcement

Regular enforcement across the whole of Germany ensures that the toll is paid correctly.

Tasks split between Toll Collect and BAG

The enforcement system monitors correct payment of the toll and compliance with the regulations set out in the German Federal Trunk Road Toll Act (BFStrMG).

The associated tasks are split between Toll Collect and the Federal Office for Goods Transport (BAG). Toll Collect is responsible for automatic enforcement with enforcement gantries. This responsibility also includes recovery of toll in the case of toll violations. This official task was assigned to Toll Collect by the Federal Government.

All further enforcement is carried out by the BAG.

Overview of enforcement types

Compliance with the toll requirement is enforced in four ways. For detailed information, please click on the blue boxes.

Automatic enforcement

A total of 300 permanently installed enforcement gantries register approaching vehicles and as traffic is flowing they check, whether the trucks subject to toll have a correct log-on in the system. If an On-Board Unit is installed and is activated, the gantry checks whether the device is set correctly. For vehicles subject to toll, the licence plate number is scanned and compared with the data stored in the Toll Collect computing centre. If no log-on is present, Toll Collect conducts the necessary investigations and any necessary retrospective toll collection. Toll Collect must forward any Information relevant to the proceedings to the BAG, where it is evaluated. If there is a correct log-on, the vehicle data is immediately deleted.

To ensure more effective and flexible enforcement of compliance with the toll requirement, the BAG uses a portable enforcement unit. In terms of its functionality, it is a portable enforcement gantry. Because the device can be set up and dismantled quickly, unexpected traffic enforcements are possible.

Stationary enforcement

The enforcement gantries can also send the data of potential toll violators to BAG employees parked further along the road. The enforcement team pulls over these vehicles from the traffic and checks them. This enables the BAG employees to immediately clarify the situation. Retrospective tolls and fines can be levied on the spot.

Mobile enforcement

Around 300 mobile BAG teams enforce correct payment of the toll around the clock. During the journey, the teams then determine whether trucks are registered in the automatic system and their vehicle data correctly specified. Manual log-on data can be checked directly at the Toll Collect central office via mobile network communication. If there is any doubt about correct payment of the toll, the BAG pulls the vehicle over at the next parking area. If the violation is confirmed, the inspectors collect the toll retrospectively on the spot and initiate civil offence proceedings.

On-site enforcement

BAG employees carry out on-site enforcement across Germany in the form of spot checks. This enforcement is partially based on random selection and partially where there is a specific suspicion. The BAG employees check on site whether the toll has been correctly paid in the past.

Consequences of violations

If it is clearly determined that a toll has not been paid or has been paid incompletely, the fee for the distance driven is levied retrospectively and a fine may be imposed. Where the actual distance cannot be established, the toll is collected retrospectively for a distance of 500 kilometres. For enforcement purposes the required input data such as the licence plate number and toll rates are recorded. Fine proceedings are then immediately initiated by the BAG.

Service Hotline

  • Calls from within Germany:
  • 0800 222 26 28*
  • Calls from outside Germany:
  • 00800 0 222 26 28*

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