Since the beginning of the toll requirement for trucks in Germany on 1 January 2005, Toll Collect has collected a total of over 44 billion euros for the German Government. The stable and reliable toll system, which has been in use for eleven years, thereby contributes significantly to financing the road infrastructure.
Hanns-Karsten Kirchmann, CEO of Toll Collect GmbH, says: "Toll Collect is a reliable partner of the Federal Republic of Germany. We have proven this once again in 2015. Three successfully and punctually implemented projects at the same time as regular business, with enforcement quality constantly at 99.9%. That is truly unique and speaks volumes about the performance of the company and its employees."
Toll extension projects were implemented successfully
Last year, the number of kilometres invoiced rose from 28 billion to almost 30 billion. On the one hand, the extension of the toll requirement on 1,100 further kilometres of federal trunk roads and the reduction of the required charge for vehicles and vehicle combinations with a gross vehicle weight (GVW) of 7.5 tonnes and higher contributed to this. On the other hand, this growth is also a reflection of last year's favourable economic situation. Due to the toll extension, around 30,500 new companies with close to 300,000 vehicles registered with Toll Collect in 2015. Among these were commercial vehicles with a gross vehicle weight of 7.5 tonnes or higher, as well as heavy trucks weighing 12 tonnes or more. Of the 300,000 vehicles that were newly registered, around half are from Germany.
In addition to the two truck toll extension projects, rates were also changed in 2015. Twice actually. First of all, a separate rate for Euro 6 vehicles was introduced in January 2015. In addition to this, the toll rates have since then been composed of two partial toll rates – one for infrastructure charges and one for the cost of the air pollution caused by trucks. The latter of these is based on the emission class.
No costs for trucks of emission class Euro 6 will be charged for causing air pollution.
The second rate adjustment was implemented according to plan in October 2015. This involved extending the axle classes from the original two to four.
Emphasis on quality
Even after the adjustments for the toll extension and the rate changes, Toll Collect achieved a quality level of 99.9% for toll collection and invoicing, the same as in previous years. The quality is measured by the Federal Office for Goods Transport (BAG).
Focus on cost-effectiveness
Operation of the toll system has become continuously more cost-effective since 2005. Thanks to constant system optimisations, operating costs have fallen from around 19% in 2004/2005 to an average of 12% in the last few years. The savings achieved reduce the payments to be made to the operator, which directly benefits the client. Further cost savings are planned for the coming years. The operating costs of the toll system are now significantly lower than the planned figures which helped Toll Collect win the contract over other competing providers at the time.
According to the requirements of the client, Toll Collect operates the only toll system in Europe with two fully effective collection procedures: automatically via satellite communication and mobile radio as well as manually at around 3,500 toll station terminals and online. This allows for a user-friendly variety of log-on and payment options. Neither the automatic toll collection methods nor updates to route and rate data require roadside infrastructure. The some 600 employees have unique operational know-how and are well equipped for the challenges of the future.