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Toll Collect Toll Collect

Service Hotline

  • Calls from within Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

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Toll Collect is constructing the first new toll terminals

Berlin, 22 Aug 2017

Construction of the first of the latest generation of toll terminals started today for the pilot phase. The first 40 new toll terminals will be built in two stages by mid November 2017 in approximately 30 locations in Germany and abroad. The pilot phase is intended to provide information about data flows to the central systems and give the construction company insights into how they can optimise the construction work. It will be possible to log on toll routes for the first time on the new terminals from December 2017.

It is not only the appearance of the toll terminals that has changed. Log-on has been adjusted to current demands. The log-on procedure is the same on all toll terminals, regardless of whether they are indoor terminals inside a cash office or outdoor terminals set up in the open air. At a toll terminal, log-on is possible in German, English, French and Polish.

An easy to understand and intuitive menu system helps the customer to purchase a toll ticket quickly and reliably. Routes offered can be optimised, with a choice of origin, destination and via points. Routes that are not subject to toll will also be included in the routing in future. The route calculation takes vehicle-specific traffic restrictions such as closures or weight restrictions into consideration. The customer receives directions at the end of the log-on procedure and can print these navigation instructions, send them as an e-mail, download them or send the log-on number to a mobile phone as a text message.

From December 2017 until the end of the first half of 2018, around 1,100 modern new toll terminals will be gradually installed in Germany and in neighbouring countries. The terminals will be located close to junctions, at truck stops, service areas and service stations. The remaining old toll terminals will be switched off in the second quarter of 2018, manual log-on will then no longer be possible on these terminals.

In future, the new toll terminals will supplement online log-on, which starts in December 2017. Online log-on will be possible via both stationary PCs and on the go via tablets and smartphones. A log-on app will be also available from spring 2018. To help you pay easily and simply via your tablet or smartphone, Toll Collect is introducing the paysafecard as a substitute for cash. The paysafecard is available at many kiosks, post offices and online.

Contact

Media Relations

Phone: +49 30 74077-2200
Fax: +49 30 74077-2211
E-mail

Contacts

Communications
Martin Rickmann
Tel.: +49 30 74077-2400
Fax: +49 30 74077-2221
E-mail address

Media Relations
Claudia Steen
Tel.: +49 30 74077-2200
Fax: +49 30 74077-2211
E-mail address

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