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This page contains all of the important information, registration forms and instructions you will need to use the toll system. Please use the online order form for printed information material.
All forms are published in German only. To fill them out, you will find detailed instructions in your selected language.
Please do not forward a form several times. Multiple submissions are delaying the processing.
You can register as a customer in our customer portal so you can quickly and easily take care of the most important issues related to toll online. This includes vehicle registration, vehicle deregistration, changing vehicle data, addresses and services, and requesting the payment methods credit card, fuel card, settlement by credit account and direct debit prepaid service. If you require the forms as PDF files, please contact our customer service department.
Would you like to deregister your company from Toll Collect? Would you like to change your address or receive an itemised journey list in the customer portal? Then please use this form.
You can register as a customer in our customer portal so you can quickly and easily take care of the most important issues related to toll online. This includes vehicle registration, vehicle deregistration, changing vehicle data, addresses and services, and requesting the payment methods credit card, fuel card, settlement by credit account and direct debit prepaid service. If you require the forms as PDF files, please contact our customer service department.
Registered customers receive a toll statement once per month. You can find an example with explanations here. Note: If your OBU has not yet been switched to centralised toll collection, the content of the individual columns in the invoicing documents will differ. You can find further information here.
If they wish, registered customers will receive an itemised journey list each month. You will find a sample journey list with explanation here. Note: If your OBU has not yet been switched to centralised toll collection, the content of the individual columns in the invoicing documents will differ. You can find further information here.
Registered customers can enter individual log-on numbers in the customer portal and receive detailed information at section level. An example can be found here.
Registered customers can enter individual log-on numbers in the customer portal and receive detailed information at section level. An example with explanations can be found here.
According to the German Federal Trunk Road Toll Act (BFStrMG), some vehicles are not subject to toll e.g. police and fire service trucks. With this form, you can request that Toll Collect register your vehicles as not subject to toll.