The accessibility requirements are set out in Sections 3 Paragraphs 1 to 4 and 4 of BITV 2.0, which was enacted based on Section 12d of the BGG.
Compliance with the requirements is being evaluated based on a BITV test conducted by a certified testing body alongside the website’s development.
The evaluation has shown that the website does not yet comply with the aforementioned requirements due to the following discrepancies. Toll Collect is planning to relaunch the website in order to rectify the stated accessibility limitations.
Alternative texts
In some cases, alternative texts are currently still missing for control elements, objects, photos and graphics. These are currently being prepared and will be published by the end of the year.
Control elements
Not all interactive control elements, such as links and buttons, have names and roles that can be read by screen readers.
Moving content
There is no clearly visible control element to pause the automatic content sliders (carousels) used in various areas of the website.
Content on hover or focus
Content that is activated by cursor hover or keyboard focus cannot be closed without changing the focus position.
Forms
The labels of form fields are not clearly linked to the associated input fields for screen readers to read them. There is currently no autocomplete function for fields that refer to the users themselves. Error messages in the forms are not linked to the labels of the affected fields. In some cases, fields are not labelled. For some forms, a character string, referred to as a CAPTCHA, has to be entered in order to submit the forms. For these image-based CAPTCHAs, there are no text alternatives.
HTML structural elements
The structure of the headers is currently not optimised for screen readers. Lists are not labelled in a way that can be read by screen readers.
HTML syntax
The HTML syntax is not optimised for screen readers.
Contrast
The contrast ratio for some headers, buttons, continuous text links and form fields does not meet the requirement of 4.5:1 or 3:1.
Link texts
For some link texts, it is not apparent that they trigger the opening of a PDF.
OBU tutorial
This feature is intended for truck drivers and explains how to use the On-Board Unit. The pages do not adjust to the screen size of smartphones and smaller tablets. As a separate module, the tutorial has its own navigation that differs from the navigation structure of the rest of the website.
Downloadable PDF documents
Documents that were created before July 2020 are not yet barrier-free. When updates to these documents become necessary in the future, their accessibility will also be ensured.
Tables
Tables are not structured or labelled in a way that screen readers can appropriately render them.
Keyboard accessibility
The language cannot be selected using the keyboard. In addition, repeated blocks of content cannot be skipped using the keyboard. The keyboard focus is not clearly visible or not present.
Language
The primary language of a page is not declared in the HTML code. Words of other languages are not labelled with the corresponding language attribute.
Videos
Videos that were published on our website before July 2020 do not have subtitles. When updates to these videos become necessary in the future, their accessibility will also be ensured.