Set out on these pages are the answers to some frequently asked questions. To assist you in finding what you are looking for, we have pre-sorted the questions and answers into thematic categories.
To find out more information, please call our Customer Service, where our staff will be happy to help.
How does the satellite-based toll system work? We answer all your questions.
Which functions does the portal offer? And how can you register?
How does the automatic system work? Where can I obtain an On-Board Unit?
How does the manual log-on procedure work? How can I log on over the Internet?
The most frequently asked questions on payment methods and toll statements.
How does toll enforcement work? The most frequently asked questions on responsibilities and on the enforcement system.
What happens to the data? How is it ensured that only the necessary data are processed?
Which federal trunk roads, vehicles and vehicle combinations have been subject to toll since October 1, 2015?
Forms, brochures, instruction manuals and much more
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