Deregister

If you sell, decommission or scrap your vehicle, you must first have the OBU removed by a service partner.

After its removal, please request vehicle deregistration from Toll Collect. Registered vehicles that have not been fitted with an OBU can be deregistered immediately.

• Online in the Toll Collect customer portal
• By telephone via our hotline:
  • Calls from Germany: 0800 222 26 28 *
  • Calls from outside Germany: 008000 222 26 28*
  • Please have your customer number, your master PIN and licence plate number ready.

*free call, mobile phone charges may vary

Have you registered with Toll Collect and no longer want to use the toll system? Then you should deregister your company from our system.

If your vehicles are fitted with OBUs, you must have them removed by a service partner.

Please then deregister your company with us. All you need to do is send an informal e-mail to this address: