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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary


Rear view of two trucks driving toward the horizon on a motorway

Deregister vehicle

If you sell, decommission or scrap your vehicle, you must first have the OBU removed by a service partner. After its removal, please request vehicle deregistration from Toll Collect. Registered vehicles that have not been fitted with an OBU can be deregistered immediately.

  • Online in the Toll Collect customer portal
  • By telephone via our hotline: calls from Germany: 0800 222 26 28 *, calls from outside Germany: 008000 222 26 28 *. Please have your user ID, master PIN and licence plate number to hand.

Deregister company

Have you registered with Toll Collect and no longer want to use the toll system? Then you should deregister your company from our system.

If your vehicles are fitted with OBUs, you must have them removed by a service partner.

Then you can deregister by submitting the form "Change address and services / Termination of contract" to us.

Download the form

Download the guide to the German form

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628 *
  • Calls from outside Germany:
  • 008000 222 2628 *
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