Access to the Toll Collect public website and portal applications
When you access the public website and portal applications, Toll Collect process the use data for the online offerings and web analytics data. This includes:
- IP address,
- date and time of the query,
- time zone difference relative to Greenwich Mean Time (GMT),
- content of the query (specific page),
- access status/HTTP status code,
- amount of data transferred,
- website from which the query originated,
- operating system and its interface as well as
- language and version of browser software.
This processing is done for the purposes of conducting the web session, to respond to operational problems or in justified cases of abuse as well as to generate usage statistics. The usage statistics for visitors to the website are generated in order to provide a basis for designing the websites and services in accordance with users' needs. The legal basis of processing is Art. 6 para. 1 subpara. 1 lit. f of the EU General Data Protection Regulation (GDPR).
We additionally process the personal data that you provide to us — for example, to
- register with us,
- sign up for our newsletter,
- ask us a question,
- participate in one of our surveys,
- ask us to send you information material or,
- sign up to visit our Privacy Exhibition.
In these cases, we will need varying degrees of personal data from you. We may, for example, ask for your name, address, telephone number or e-mail address. It is your decision whether to send us this information by filling in the appropriate fields. We will use this information only to process your specific request.
Toll Collect uses mainly temporary cookies on its own websites and portal applications. Temporary cookies exist only for a limited time and contain information such as an identification number (known as a session ID). They allow the server to attribute consecutive requests from a browser to the same user. They are automatically deleted once you close the browser.
Toll Collect also generates a persistent cookie to store your language preferences for the portal when you access the portal applications. Permanent cookies are also saved by the software Matomo, which we use for the anonymous statistical usage evaluation of our website.
Here you can decide whether to allow a unique web analytics cookie to be stored in your browser in order to collect and analyse statistical data regarding your activity on the Toll Collect website. You can also opt out of the collection and use of this information at a later time. In this case, an opt-out cookie with a lifetime of two years will be stored on your computer. If you delete the cookie or the cookie expires, the opt-out cookie will no longer be valid and must be reactivated by you. The legal basis for the use of Matomo is Art. 6 para. 1 subpara. 1 lit. f of the EU General Data Protection Regulation (GDPR).