Customer portal

Our portal for registered customers offers you a range of online services around the clock.

The advantages of using the customer portal

Information

  • Overview of your registered vehicles
  • Journeys that have not yet been invoiced
  • Current invoicing documents
  • Open invoices
  • Your customer data

Services

  • Register new vehicles in only a few clicks.
  • Change vehicle data, such as licence plate number, number of axles or emission class
  • Change contract data, for example your address or payment method

Sub-accounts

  • Create up to ten additional sub-accounts.
  • Specify who can view and edit certain data.

Create a web account

Order activation codes

  • Online: Contact form
  • Telephone: 0800 222 26 28* (Germany) or 008000 222 26 28* (Abroad)

Activate a web account

  • You will receive two activation codes from us. Please have these codes ready.
  • Then click here: Activate a web account

Login

After successfully activating your web account, log in to the customer portal in the top right-hand corner of our website (see orange marking in the image on the right).

Video

The video introduces the range of services of the customer portal.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628*
  • Calls from outside Germany:
  • 008000 222 2628*

Contact

Download Centre

Frequently asked questions

Activate your web account

You can use our customer portal with your personal web account.

Activate your account

Become a customer

Register your company and vehicles with Toll Collect.

More information

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