Toll Collect | Customer portal

Service hotline

Calls from Germany:
0800 222 26 28 *
Calls from outside Germany:
00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Customer portal

Our portal for registered customers offers you a range of online services around the clock.

The advantages of using the customer portal

Information

Overview of your registered vehicles
Journeys that have not yet been invoiced
Current invoicing documents
Open invoices
Your customer data
Details on your journeys

Services

Register new vehicles in only a few clicks.
Change vehicle data, such as licence plate number, number of axles or emission class
Change contract data, for example your address or payment method

Sub-accounts

Create up to ten additional sub-accounts.
Specify who can view and edit certain data.

Create a web account

Order activation codes

Online: Contact form
Telephone: 0800 222 26 28 * (Germany) or 008000 222 26 28 * (Abroad)

Activate a web account

You will receive two activation codes from us. Please have these codes ready.
Then click here: Activate a web account

Login

After successfully activating your web account, log in to the customer portal in the top right-hand corner of our website (see orange marking in the image on the right).

Your access data can also be used to log in to the manual log-on. This allows you to use your payment method and vehicles saved in the customer portal in the online log-on, at the terminal and in the app.