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Toll Collect invoices services and compensation claims separately from toll.
Supplementary services
Non-toll services are services rendered to the customer by Toll Collect that are subject to a charge, or damages claims, that Toll Collect charges the customer for.
Services
Unblocking the OBU
Issuing duplicate invoices
Services are subject to tax.
Claims for damages
Loss of or damage to the On-Board Unit
Loss of or damage to components, including cables or antennae
Claims for damages are tax-free.
Invoice
Toll-related supplementary services are invoiced separately. You can download your invoice from the customer portal or receive it by post.
Payment
Settlement is by means of the payment method agreed with you. Bank account details are provided on the invoice for credit-payment users.
