You are using an outdated browser. Therefore, it is possible that some of the content on this website may not display correctly. Please update your browser. If your computer is part of a network, it may be necessary to contact your IT administrator.
Non-toll services are services rendered to the customer by Toll Collect that are subject to a charge, or damages claims, that Toll Collect charges the customer for.
Toll-related supplementary services are invoiced to users separately. Invoices are sent as paper invoices, itemising all the services taken by you and claims for damages against you in the specified invoicing period.
Unblocking the OBU
Issuing duplicate invoices
Services are taxable in accordance with the German Annual Tax Act, revised on 1st January 2010.
Claims for damages
Loss of or damage to the On-Board Unit
Loss of or damage to components, including cables or antennae
Claims for damages are tax-free.
Settlement is by means of the payment method agreed with you. Bank account details are provided on the invoice for credit-payment users.