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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Inactive log-on accounts deleted

A truck driver uses a toll terminal at a petrol station.

Berlin, 22.11.2021

We have deactivated accounts for manual log-on (web; app; toll terminal) that have not been used for a long time. You can set up a new log-on account at any time if you want to use manual log-on to book journeys subject to toll.

Log-on account deactivation has no effect on your access to our customer portal. The customer portal and all is functions will continue to be available to you without any restrictions.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628 *
  • Calls from outside Germany:
  • 008000 222 2628 *


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