Facts and figures

Our service

Toll Collect has been operating the world's first satellite-assisted toll system for trucks stably and reliably since 1 January 2005. Thousands of trucks from all over Europe traverse our country, primarily on the motorways. Toll Collect charges toll accurately, invoices the haulage firms and immediately transfers the proceeds to the German Treasury. 24 hours a day, 365 days a year.

Enforcement of the toll requirement is split between Toll Collect and the Federal Office for Goods Transport (BAG). Toll Collect is responsible for automatic enforcement. This responsibility also includes recovery of toll in the case of toll violations. This official task was assigned to Toll Collect by the Federal government.

Since the toll was introduced, Toll Collect has been the German government's trusted partner – proven in processing toll payments. However, it is not only our client's legal and contractual requirements that we focus on. Our customer's wishes and operational processes are decisive factors when designing processes, for instance the various methods of payment and paperless data transfer.

Locations

Toll Collect GmbH head offices are located in the centre of Berlin on Potsdamer Platz. The company’s management team and all departments are based here at Linkstrasse.

Other locations:
Employees specialising in digital map maintenance and updates for the toll road network are based in Hannover-Langenhagen, Nuremberg, Pforzheim and Potsdam.

Staff

A total of 600 employees currently work for Toll Collect.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628*
  • Calls from outside Germany:
  • 008000 222 2628*
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