Legal Information


The information is provided by Toll Collect without any representation or warranty of any kind, either express or implied. It also excludes all implied warranties of merchantability, fitness for a particular purpose, or non-infringement of laws and patents. Although we assume that the information we provide is accurate, it may nevertheless contain errors or inaccuracies.

Licensing rights

Toll Collect GmbH would like to offer you an innovative and informative internet presence. We therefore hope that you enjoy our creative design as much as we do. However, we ask you to understand that Toll Collect GmbH must protect its intellectual property, including patents and copyrights, and that our website cannot grant any licensing rights to our company's intellectual property.


Toll Collect constantly checks and updates the information on its websites. Despite all due care, data may have changed in the meantime. Toll Collect accepts no liability or guarantee for the topicality, correctness and completeness of the information provided. The same applies to all other websites to which links are provided. Toll Collect is not responsible for the content of any website to which a link is provided.
Toll Collect reserves the right to make changes or additions to the information provided. Toll Collect is not liable for the availability of the information.
The content and structure of the Toll Collect website are protected by copyright. The reproduction of information or data, in particular the use of text or images, requires the prior consent of Toll Collect.

Registration, password

In the interest of business security, access to some pages is password protected and only available to registered users. Toll Collect GmbH reserves the right to make pages that were previously freely accessible subject to registration at any time. Toll Collect GmbH is entitled to revoke the access authorisation at any time by blocking the access data without having to provide justification, in particular if

  • the user has provided false information for registration,
  • has breached these terms and conditions or their duty of care in handling the access data, or
  • has not used the Toll Collect GmbH website for an extended period of time.

If registration is required as a result of business transactions, the user is obliged to provide truthful information at the time of registration and to notify Toll Collect GmbH immediately of any subsequent changes.
Once registered, the user will receive a user ID and password. When accessing the system for the first time, the user will change the password provided by Toll Collect to a password known only to the user. The user data enables the user to view and change their data or to revoke or extend any consent given to data processing.
The user shall ensure that the user data is not made accessible to third parties and is liable for all orders placed and other activities carried out under the user data. After each use, the user must leave the password-protected area. If the user becomes aware that third parties are misusing the user data, they are obliged to inform Toll Collect GmbH immediately in writing, if necessary in advance by e-mail. Upon receipt of the notification, Toll Collect GmbH will block access to the password-protected area with this user data. The block can only be lifted after the user has submitted a separate application to Toll Collect GmbH.
The user may request the deletion of their registration in writing at any time. In this case, Toll Collect GmbH will delete all user data and all other stored personal data of the user as soon as they are no longer required.

Obligations of the user

When using the website, the user must not

  • harm persons, in particular minors, or infringe their personal rights,
  • offend common decency with their use of the website,
  • violate industrial property rights, copyrights or other proprietary rights,
  • transmit content containing viruses, so-called Trojan horses or other programming which may damage the software,
  • enter, store or transmit hyperlinks or content to which they are not authorised, in particular if such hyperlinks or content violate confidentiality obligations or are unlawful,
  • distribute advertising or unsolicited e-mails ("spam") or inaccurate warnings of viruses, malfunctions and the like, or solicit participation in competitions, snowball systems, chain letters, pyramid schemes and comparable campaigns.

Toll Collect GmbH may block access to the company's website at any time, in particular if the user breaches their obligations under these terms and conditions.


Toll Collect hereby advises that all the user information contained in this document is subject to amendment, where it does not relate to circumstances that are subject to continuous change. In particular, this applies to information about the service partner and toll station network.

Toll Collect GmbH, its representatives and its vicarious agents, only bears liability for this user information in the case of wilful intent or gross negligence. Any other liability is excluded. This exclusion of liability excludes liability of Toll Collect GmbH and its representatives and vicarious agents for damages resulting from death, physical injury or impairment to health, and in accordance with product liability law.

A valid edition of the user information brochure can be downloaded free of charge here.

User information (PDF, 869 KB)