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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary


An employee shows Toll Collect certificates confirming high standards


It goes without saying that high standards in the areas of quality, environmental protection, information security and risk management are important to Toll Collect. Therefore, Toll Collect is tested regularly by an independent agency to ensure compliance with the requirements of the ISO 9001, ISO 14001/EMAS, ISO 27001 and ISO 31000 standards.

ISO 9001: Quality management system

The certification in accordance with the ISO standards 9001 verifies that the processes of Toll Collect are aimed at meeting expectations of customers, toll system users, as well as contractual requirements and requirements of the Federal Office for Goods Transport (BAG).

ISO 9001 certificate

ISO 14001/EMAS: Environmental management system

Toll Collect defines clear, environmental friendly measures, objectives and responsibilities for the toll system technology and processes in the company. This preserves natural resources and avoids environmental impacts. With this certification, Toll Collect confirms that it’s environmental management system complies with the ISO standard 14001. Toll Collect also complies with the high requirements of the European EMAS regulations, the strictest system for environmental management worldwide.

ISO 14001 certificate

EMAS certificate

ISO 27001: Information security management system

Toll Collects guarantees the secure handling of information and protects their expertise, as well as the information of their customers. For this, appropriate security precautions are taken and security targets are defined in order to protect against internal and external hazards. The certification confirms this in accordance with the ISO 27001 standard.

ISO 27001 certificate

ISO 31000: Risk management

The ISO 31000 standard defines a uniform risk management standard for companies. Compliance with this standard, i.e. the systematic handling of opportunities and risks in regular operation and in projects, is an integral part of Toll Collect’s company culture.

ISO 31000 certificate

Your contact

Portrait of Dr Peter Junker, Sustainability Officer at Toll Collect

Sustainability officer
Dr Peter Junker
Phone: +49 30 74077-1530
Fax: +49 30 74077-1540

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