Logging on online

Click to access the toll system: online log-on

Who is it for?

Online log-on is a practical solution if you use the internet a lot for your scheduling or you do not want to have an on-board unit installed in your vehicles. You can log on online without registering. As a registered customer you can use your access data for the customer portal. This means that your vehicle data from the portal is also available for the online log-on.

As an unregistered customer, you can create a log-on account. This allows you to save vehicles and routes for the log-on via the internet and at the terminal.

Where?

Simply go to the start page of the Toll Collect website (www.toll-collect.de) and click "Book a route" or click here:

Online log-on

How?

The system can be operated in German, English, French or Polish. The log-on procedure is the same as on the new toll terminal.

A short overview: Before starting your journey, enter the truck data, the starting time and your destination. The system calculates the route and also includes routes that are not subject to toll. In addition, closures and traffic restrictions are taken into account.

At the end of the log-on procedure, you will also receive detailed navigation instructions alongside the log-on receipt which you can print out, download or send as an e-mail. It is also possible to send the log-on number to a mobile device via SMS.

Log-ons are possible up to 24 hours in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.

Routes booked online can be cancelled online or at one of the new toll terminals. It is not possible to cancel at an old terminal.

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628*
  • Calls from outside Germany:
  • 008000 222 2628*
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