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Online log-on is a practical solution if you use the internet a lot for your scheduling or you do not want to have an on-board unit installed in your vehicles. You can log on online without registering. As a registered customer you can use your access data for the customer portal. This means that your vehicle data from the portal is also available for the online log-on.
As an unregistered customer, you can create a log-on account. This allows you to save vehicles and routes for the log-on via the internet and at the terminal.
Simply go to the start page of the Toll Collect website (www.toll-collect.de) and click "Book a route" or click here:
The system can be operated in German, English, French or Polish. The log-on procedure is the same as on the new toll terminal and in the app.
A short overview: Before starting your journey, enter the truck data, the starting time and your destination. The system calculates the route and also includes routes that are not subject to toll. In addition, closures and traffic restrictions are taken into account.
At the end of the log-on procedure, you will also receive detailed navigation instructions alongside the log-on receipt which you can print out, download or send as an e-mail. It is also possible to send the log-on number to a mobile device via SMS.
Log-ons are possible up to 24 hours in advance. You can choose the start time of your journey and therefore the start of the period of validity of the log-on receipt. The system automatically calculates the latest time by which the journey has to end. The time frame contains some extra time for short breaks, traffic jams and other interruptions.
To simplify the log-on process, registered customers can log on with their access data from the customer portal. This gives them access to their payment method and saved vehicles. It is also possible to save logged routes. Non-registered customers can create a log-on account in which routes, vehicles and up to three payment methods can be saved.
Routes booked online can be cancelled online or at one of the new toll terminals. It is not possible to cancel at an old terminal.