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Toll Collect Toll Collect

Service hotline

  • Calls from Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free of charge, costs for calls from mobiles may vary

Data protection

A truck drives toward an enforcement gantry

Data protection is important to Toll Collect

Satellite-assisted toll collection is a successful innovation in both transport policy and technology. The requirements for data protection and data security have been appropriately high from the beginning. The German Federal Trunk Road Toll Act (BFStrMG) defines strict conditions for this, which Toll Collect meets with its comprehensive data protection and security concept. Even with the further development of the toll system, data protection and data security continue to take priority at Toll Collect.

The focus is that all collected data is used for its specified purpose: all data is to be used exclusively for billing. Passing this data on to third parties is strictly prohibited by law. This also means that there is no opportunity for investigative authorities to access data from Toll Collect regardless of what the investigative purpose may be.

Principle of data economy

Investigators would be disappointed by how little data Toll Collect saves. In order to meet legal requirements, engineers and software developers worked closely with data protection specialists in planning and designing the technical systems. This resulted in solutions that integrated data protection into the technology from the outset. Only information that is absolutely necessary for trouble-free toll collection and enforcement is gathered. We call this data economy and data reduction.

Data protection exhibition

At our company headquarters at Potsdamer Platz in Berlin, we have a permanent exhibition on data protection (in German). You're welcome to visit the exhibition by appointment.

More information

Video: How we protect the toll data

Data Protection Officer

If you have any further questions about data protection, please write to our data protection officer.

Data protection officer
Toll Collect GmbH
10875 Berlin

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