You are using an outdated browser. Therefore, it is possible that some of the content on this website may not display correctly. Please update your browser. If your computer is part of a network, it may be necessary to contact your IT administrator.

Leave mobile area

This page cannot be displayed optimally on mobile devices. Continue anyway?

Toll Collect Toll Collect

Service Hotline

  • Calls from within Germany:
  • 0800 222 26 28 *
  • Calls from outside Germany:
  • 00800 0 222 26 28 *

* free call, mobile phone charges may vary

OBU: updating the operating data

Berlin, 5 Sep 2016

If a truck has been decommissioned for an extended period or has been travelling outside of Germany, this message could appear on the OBU display: "OPERATING DATA INVALID". The LED will also light up red. Here are some tips on how to proceed if this happens.

The message means that the On-Board Unit's operating data (route and rate data) are no longer valid. The OBU must download the current data wirelessly. This only works in Germany.

  • If this occurs, do not turn off the ignition!
  • Do not drive on the route subject to toll yet
  • Re-start your vehicle after around 10 minutes. Normally the OBU will have then loaded the new data and the LED is green.
  • If the message continues to be shown, book the route at a toll station terminal or online. Set the OBU to "TOLL COLLECTION MANUAL".
  • Try again after at least four hours: re-start your vehicle, leave the ignition on and start it once again after around ten minutes.

If the OBU continues to display a red LED and the "OPERATING DATA INVALID" message, please contact one of our service partners.

Locate a Service Partner

Service Hotline

  • Calls from within Germany:
  • 0800 222 2628 *
  • Calls from outside Germany:
  • 008000 222 2628 *
Zum Seitenanfang

Build: 31.3.2.0

Node: tpm2r603